February 22, 2017
My brother bought a spa from Barefoot Spas 6 months ago and told me all about it. I bought the 7 foot square hot tub with the LED lights at the bottom, and the cool down seat with the jets on it.
When I dealt with customer service, they were helpful, but I would not recommend Barefoot because I’m not happy with this product. I spent a lot of money and paid cash for my tub. They had to special order my hot tub, and I think that’s what caused the mix up. There was supposed to be a big lens at the bottom of the spa near where your feet go that houses 8 LED lights. They called me and told me they had to change the LED lighting for me and I get a free “upgrade” for whatever reason. I told them as long as the LED light is still at the bottom I’m fine with it, but when it was delivered, there were only 4 tiny LED lights at the bottom all spread out, and the rest were up top by the water level. I thought it wasn’t a real big deal when they delivered it, but the whole reason I like more lights at the bottom is I like how it lights up where your feet go at night, and you can actually see your feet. When I turn it on at night theres just not enough light on the bottom like my brothers hot tub.
The rest of the spa is great. I was Surprised by some other things like how comfy the lounge seat is, and I don’t float out of it like I did in my old one. It’s just the one thing I REALLY wanted was the big LED lights in the bottom, and they had to screw that up for me. I hate it when manufacturers change things and don’t tell you. I understand they are trying to make the product better and let it progress, but I ordered the spa the way I did for a reason, and now I am stuck with something I do not want and I can’t enjoy the way I wanted to.
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